Shopping our Site
We accept the following payment options:
- Visa, MasterCard, American Express, Discover
- Apple Pay
For your security, your billing name and address must be entered exactly as they appear on your credit card statement. An order that does not match these criteria is subject to cancellation.
Apple Pay Users must use the latest version browser version of Safari Sierra for desktop, or Safari iOS 10 for mobile devices. If you do not have an Apple Pay account, you will be prompted during the checkout process to create a new Apple Pay account.
We occasionally offer exclusive promotional codes to customers who sign up for an account. These premium offers provide limited time discounts on adidas merchandise.
To apply a code that you have received, proceed through checkout. Once you’re on the payment page, enter the code exactly as it appears in the "Using a Promo Code” field. Codes are case sensitive. Click apply to activate that code. If your discount qualifies, it will be displayed in your payment summary. If the product is excluded from the promotion or the code is expired, the code will not apply. Only one promo code per order will be applied.
CANCEL OR CHANGE YOUR ORDER
We are unable to make changes or cancel your order once it has been placed. However, you may return your product using our free returns option within 14 days of receipt.
We begin constructing your personalized or custom product as soon as you place your order. We are unable to make any changes or cancel your custom order once it is placed.
Occasionally, orders are cancelled by our system if product is unavailable or if we are unable to verify your payment information, ship to the address provided or detect that this is a duplicate order. We will promptly email you to provide notice of cancellation.